ZERO (00000) stars

They advertise that they award mPoints in their app. Well, yes they award the apps, but they wont let you collect them! Ive been unable to collect my earned mPoints (over 300 points) for over a month. Contacted their support staff, who said they were working on the issue and closed the ticket! Waited a week and contacted their support staff again. This time they said that it was a problem with mPoints and to contact mPoints support and closed the ticket. I then contacted mPoints support who informed me that the mPoints app had been updated in early December and that they had advised all of their member sites to update their apps. They further stated that the member apps who had not updated were having the exact problems that I was experiencing. They also advised me that they couldnt do the update for the member apps. So, I again contacted the apps support and advised them of what was causing the problem and what the solution was. I got a short reply that said they were working on it and thanking me for my patience and they closed the ticket again! Its now been another six days and the problem persists! I will be contacting the Apple Store next to report this apps fraudulent claims of awarding mPoints!

Granitiany5 about Word Streak With Friends - NEW, v6.33